Returns & Exchanges

We want you to love your TUSHY experience, which is why we offer a 60-day risk-free trial on all our bidets. If you are not completely satisfied with your purchase, you can return it for a full refund within the trial period.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Package Your Item

  Place the product in its original packaging or a secure box to ensure it stays protected during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

• 4.
  Drop Off and Refund

  Take your package to the nearest authorized shipping location; once received and inspected, your refund will be processed within 5-7 business days.